Wissensgenerierung und Kommunikation

Fallbeispiel einer Kommunikationsuntersuchung in einem Anlagengeschäft

authored by

Jörg Rainer Noennig, Martin Schulze, Sven Richter, Peter Nyhuis, Tobias Heinen

Abstract

It is possible to distinguish between several types of industry (products business, systems business, plant business) after the ratio of the knowledge creation and the application of knowledge. Within the range of these modes, in our entity relationship model the highest proportion of knowledge creating processes can be assumed at the plant business. The implementation of knowledge creating processes is mainly based on process optimization and on product innovation. Both postulate on communication as an active force between employees of the corporation. Within a case study in a plant business fabric we established an analysis of communication using the Netgraphing Technology. As a result we have a diagrammatic delineation of the communication network, which enables us to emphasize discrepancies between the measured communication and the requirements of knowledge creation to communication. The communication network we measured contributes neither to the needs of process optimization nor to those of product innovation. As a basic principle, we can on a sound footing on our Netgraphing analysis propose potential solutions which relate to internal processes, and architectonical space.

Organisation(s)

Institute of Production Systems and Logistics

Type

Article

Journal

ZWF Zeitschrift fuer Wirtschaftlichen Fabrikbetrieb

Volume

104

Pages

1103-1108

No. of pages

6

ISSN

0947-0085

Publication date

12.2009

Publication status

Published

Peer reviewed

Yes

ASJC Scopus subject areas

Engineering(all), Strategy and Management, Management Science and Operations Research

Sustainable Development Goals

SDG 9 - Industry, Innovation, and Infrastructure

Electronic version(s)

https://doi.org/10.3139/104.110228 (Access: Closed)