Patient- and person-reports on healthcare

preferences, outcomes, experiences, and satisfaction – an essay

authored by

K. Klose, S. Kreimeier, U. Tangermann, I. Aumann, K. Damm

Abstract

With the shift towards patient-centered healthcare, patient- and person-reports of health-related factors, including outcomes, are seen as important determinants for evaluating and improving healthcare. However, a comprehensive, systematic categorization of patient- and person-reports is currently lacking in the literature. This study aims at developing a new classification system with well-defined constructs for patients’ and persons’ self-reports on health and healthcare. A literature research and evaluation by the Reported Health Outcomes (RHO) Group were used to develop this classification system. The new classification system includes patient- and person-reported preferences, outcomes, experiences, and satisfaction related to healthcare and health outcomes. Moreover, the most constitutive methods to measure these four categories – preferences, outcomes, experiences, and satisfaction – have been described in this article. Even though the value of patients’ and persons’ perspectives on healthcare is increasingly being recognized, its measurement and implementation presents a lasting challenge to researchers, clinicians, patients, and the general population.

Organisation(s)

Center for Health Economics Research Hannover (CHERH)

External Organisation(s)

Bielefeld University
Hannover Medical School (MHH)

Type

Article

Journal

Health Economics Review

Volume

6

Pages

1-11

No. of pages

11

ISSN

2191-1991

Publication date

21.05.2016

Publication status

Published

Peer reviewed

Yes

ASJC Scopus subject areas

Health Policy

Sustainable Development Goals

SDG 3 - Good Health and Well-being

Electronic version(s)

https://doi.org/10.1186/s13561-016-0094-6 (Access: Open)